Frequently Asked Questions

Everything you need to know about your SUPERDUPER shopping experience.

How long does shipping take?

Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on your location.

What is your return policy?

We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and have the original tags attached to be eligible for a full refund.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At SUPERDUPER, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.